Privacy and Cookie Policy

I. General information

  1. This document specifies the privacy principles applicable in the Online Service https://fibofilters.com/ (hereinafter referred to as the “Online Service”).
  2. For the purposes of data protection legislation, we are the data controller of your personal data. Damian Góra Web Development, dr. Adama Bilika 2/28, 42-500 Będzin, Poland (EU), Our VAT-EU number: PL6521701234, Email: support@fibofilters.com .
  3. Personal information collected by the Controller shall be processed in accordance with the provisions of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (GDPR).
  4. We are committed to complying with the GDPR.

II. Personal information

  1. The Controller collects information provided voluntarily by the Online Service Customers. However, the provision of marked personal data is a condition for placing an order.
  2. Moreover, The Controller may record the information about connection parameters, like IP addresses, for technical purposes, for server administration and for collection of general, statistical demographic information (e.g. about the region from which the connection comes), and also for security purposes.
  3. The Controller shall make an extra effort in order to protect privacy and information about the Online Service Customers provided to him. The Controller shall exercise due diligence when selecting and applying appropriate technical measures, including those of programming and organizational nature, in order to protect the processed data, and in particular he shall protect the data from unauthorized access, disclosure, loss and destruction, unauthorized modification, and also from their processing with the breach of the applicable provisions of law.
  4. Personal data will be processed in accordance with the principles of art. 5 GDPR.
  5. Personal data will be:
    1. processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’);
    2. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; (‘purpose limitation’);
    3. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’);
    4. accurate and, where necessary, kept up to date (‘accuracy’);
    5. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; (‘storage limitation’);
    6. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).

III. Purpose for Processing

  1. The basis for the processing of the Customer’s Personal Data is primarily the necessity to perform the contract to which he is a party or the need to take action at his request prior to its conclusion (Article 6 par 1 ( b) of GDPR).
  2. In other purposes, the Customer’s Personal Data may be processed on the basis of:
    1. applicable law when processing is necessary to fulfill the legal obligation of the Controller e.g. when based on tax regulations or accounting one, The Controller settles concluded sales contracts (Article 6 (1) (c) of the GDPR);
    2. indispensable for purposes other than those mentioned above resulting from legitimate interests pursued by the Controller or by a third party, in particular to determine, assert or defend claims, market and statistical analyses (Article 6 (1) (f) GDPR).
  3. Personal data processed for purposes related to the purchase will be processed for the period necessary to complete the purchase and order, after which the data subject to archiving will be stored for the period appropriate for the limitation of claims.

IV. The personal data we collect and use

  1. We ensure that the collection and use of your personal data is lawful. Therefore, for the purposes listed below, we only use your personal data if one of the following conditions apply:
    1. You have given us your consent ;
    2. We need your personal data for the performance of a contract you enter into with us, such as when you purchase a product through the website ;
    3. We need to comply with legal obligations ;
    4. We need to protect your vital interests ;
    5. Your data is necessary for the public interest, or ;
    6. We have a legitimate interest in processing the personal data.
  2. We may collect the following:
    1. Contact information: First name, Email ;
    2. Submission of forms: First name, Email, User’s Licence key, Media files uploaded via user, the subject of the user’s message ;
    3. Purchases: First name, Last name, Email, postal address ;
    4. Anonymous statistical information about your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  3. If you make a purchase our third party payment provider (PayPal or Stripe ) may require additional personal information. This information, which is required to process your payment, is not collected or stored by us. We do not store credit or debit card details nor do we share customer details with any 3rd parties, unless it is for the purpose of delivering the product or service you have purchased. During the payment process you will be able to read the payment provider’s privacy terms.
  4. We sell our products using Freemius secure checkout, which enables secure online payments, licensing, fulfillment, and more. We also use Freemius iframe to display “My Account” area.
  5. Freemius Inc., (4023 Kennett Pike, Wilmington, 19807 DE, USA), USA acts as the ‘data processor’. The Standard Contractual Clauses adopted by the European Commission also apply to such processing.
  6. We do not allow third-party suppliers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
  7. Whenever we transfer your personal data out of the EEA, we attach a similar degree of protection to it (as it would receive in the EEA) by ensuring at least one of the following safeguards is implemented:
    1. We will only transfer your personal data to countries, territories or sectors within a country that have been deemed to provide an adequate level of protection for personal data by the European Commission.
    2. The transfer is subject to a legally binding and enforceable commitment on the recipient to protection the personal data (e.g. through the use of European Commission approved standard contractual clauses).
    3. The transfer is made subject to binding corporate rules.
    4. The transfer is based on a derogation from restrictions on transferring personal data outside of the EEA (such as where you give your consent, the transfer is necessary for the performance of contract with you, or the transfer is necessary for the establishment, exercise or defence of legal claims).

V. Your rights on personal data concerning you

  1. As Customers provide their personal information voluntarily, they shall have the right to access their personal data and the right to rectify, delete, limit the processing, the right to data transfer, the right to object, the right to withdraw consent at any time.
  2. If it is found that the processing of personal data violates the provisions of the GDPR, the data subject has the right to lodge a complaint with the President of the Office for Personal Data Protection.
  3. Detailed conditions of the above rights shall be indicated in Articles 15­22 of the GDPR Regulation.

COOKIES

  1. We use cookies on our website.
  2. When viewing the Online Service websites “cookie” files are used, which are small text files recorded in the Customer’s target device in connection with using the Online Service. They are used in order to improve the experience with the Online Service websites.
  3. The “cookie” files used by the Controller are safe for the Customer’s devices. In particular, it is not possible for viruses or other unwanted or malicious software to enter the Customer’s devices in that way. Those files allow to identify the software used by the Customer and to adjust the Online Service to each Customer individually. “Cookie” files sometimes contain information about the domain name of their origin, how long they are kept in the device and the ascribed value.
  4. The Controller uses three types of “cookie” files:
    1. Session cookies: they are kept in the Online Service Customer’s device and remain there until the given browser session is closed. Then the recorded information is permanently deleted from the memory of the Online Service Customer’s device. The session cookies’ mechanism does not allow to download any personal information or confidential information from the Online Service Customer’s device.
    2. Permanent cookies: they are kept in the Online Service Customer’s device and remain there until they are deleted. They are not deleted automatically when the session of the given browser is closed or when the device is turned off. The permanent cookies’ mechanism does not allow to download any personal information or confidential information from the Online Service Customer’s device.
    3. “Analytical” cookies allow for a better understanding of how the Customer interacts with the content of the Service, better organize its layout. “Analytical” ” cookies ” collect information about the manner of using the Service by the Customer, the type of website from which the Recipient was redirected, and the number of visits and time of the Customer’s visit to the Service. This information does not record specific Customer’s personal data, but it is used to develop statistics on the use of the Service.
  5. “Cookie” files may be used by advertisement networks, in particular by the Google network, in order to display advertisements adjusted to the way the Customer uses the Online Service. To that end, the information may be retained about the Customer’s navigation path or the time spent on the given website.
  6. As regards the information about the Customer’s preferences collected by the advertising network Google, the Customer may view and edit the information related to cookie files by means of the following tool: https://www.google.com/ads/preferences/.
  7. The Customer may, by himself and at any time, change the “cookie” files settings, specifying the conditions of their storing and of their access to the Customer’s device. The settings referred to in the previous sentence may be changed by the Customer through the web browser settings or through configuration of the service. Those settings may be changed in particular so as to block automatic support for “cookie” files in the web browser settings or to inform each time they are introduced to the Customer’s device. Detailed information about the possibilities and ways of supporting cookie files is available in the software (web browser) settings.
  8. To learn how to manage cookies, including how to disable them in your browser, you can use the help section of your browser. You can learn more about this by pressing the F1 key while in your browser. In addition, you will find appropriate tips on the following pages, depending on the browser you are using:
    1. Firefox
    2. Chrome
    3. Safari
    4. Internet Explorer / Microsoft Edge
  9. The Customer may remove “cookie” files at any time, using the functions available in the web browser he uses.
  10. Limitation of the “cookie” files application may affect some functionalities available on the Online Service website.
  11. We use the following third party cookies to help run our business:
    1. Google Analytics

      This website uses Google Analytics, a web analytics tool provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics may collect data about you and your activity on the website, including but not limited to: your browser language, the name of the website you are viewing, the equipment you are using, including resolution, IP address, server logs, location, age and gender. Google Analytics uses cookies to analyse your use of the website. More information about cookies, including a description of the categories of data processed and the requirement to provide such data, can be found in this document (https://support.google.com/analytics/answer/6004245)
    2. Freemius

      The Website uses Freemius 4023 Kennett Pike, Wilmington, 19807 DE, USA. The service automatically adds cookies when a user opens the checkout. Those are essential cookies for security, fraud detection & prevention, and completion of a purchase. There’s no way to check out without letting the service use cookies. The checkout address is https://fibofilters.com/pricing. We also use Freemius iframe to display “My Account” area. The “My Account” address is https://fibofilters.com/account. There’s no way to log in without letting the service use cookies. Here’s a link to the Freemius privacy policy and its checkout cookie policy. If you wish to opt-out of Freemius’ cookies setting please go to their cookie policy on https://freemius.com/privacy/cookies/ and follow their opt-out instructions.

If you have any questions or concerns about this Privacy Policy, please contact us at support@fibofilters.com.